Wednesday, February 05, 2014

Great Video on RACI and ITIL

ITIL is a Registered Trade Mark of the Cabinet Office in the United Kingdom and other countries. ITIL is an acronym that stands for Information Technology Infrastructure Library. ITIL itself is a familiar territory for any RACI practitioners.

The RACI matrix is similar to the ITIL Process Map in the manner it provides a summary of roles and levels of responsibility in IT Systems management processes. The video below is a very good creation that documents the consistencies and similarities between the approaches.

For more information about the ITIL Responsibilities Matrix, check out the link below:

IT Process Maps YouTube Channel:

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